Privacy Policy

Matter of Time Scheduling, LLC ("we", "us", or "our") provides human-powered employee scheduling services for small and micro businesses. This policy explains how we collect, use, and protect personal information when you visit our website or use our services.

Information we collect

We may collect the following types of information:

• Contact details — such as your name, business name, email address, and phone number when you get in touch or become a client.
• Scheduling information — staff names, availability, shift preferences, and related operational details needed to build and manage your rota.
• Communications — messages you send us by email or through contact forms.
• Website usage — basic technical data such as browser type, pages visited, and referring URLs, if analytics are enabled.

How we use information

We use personal information to:

• Respond to enquiries and provide scheduling services to clients.
• Build, manage, and adjust employee schedules on your behalf.
• Communicate with you and, where agreed, with your team about schedule changes.
• Improve our website and service delivery.
• Meet legal, accounting, or regulatory obligations.

Legal basis

Where applicable under UK data protection law, we process personal data on the basis of contract performance, legitimate interests in running our business, and consent where required (for example, for optional marketing communications).

Sharing information

We do not sell personal information. We may share data with:

• Service providers who help us operate our business (such as email or document storage), under appropriate confidentiality terms.
• Your team members, when necessary to coordinate schedules you have asked us to manage.
• Authorities or advisers if required by law or to protect our legal rights.

Data retention

We keep information only for as long as needed to provide services, maintain business records, or comply with legal requirements. When data is no longer required, we delete or anonymise it where practicable.

Security

We take reasonable steps to protect personal information against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal data, or to object to certain processing. To exercise these rights, contact us using the details below.

Contact

Questions about this policy or our use of personal data can be sent to Matter of Time Scheduling, LLC:

Changes

We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes.